02/20/2025
Front Office Receptionist
Minimum Certifications Required
● Fluency in Spanish is required ● Commitment to the Mission and Vision of LifeSpring Community Health ● Experience with urban culture preferred ● Proficiency with MS Office and Google Docs; ability to quickly learn other computer software ● Strong interpersonal, communication, and organizational skills ● Ability to multi-task and work in a fast-paced environment ● Ability to work as a team and remain task-focused individually ● Ability to work evening and weekend rotations
LifeSpring Pediatrics
Front Office Receptionist
Job Description
Job type: Full-time – 40 hrs per week
Compensation: Hourly rate starting at $15 per hr; $31,200 annual salary for full-time 40 hours/week
and/or commensurate with experience
Benefits: Paid Time Off (PTO): Per company policy
Paid Sick Leave: Per company policy
Reports to: Front Office Coordinator
Job Purpose
● To demonstrate the love of Christ to all who walk through our doors. The receptionist is the first
person to interact with all of our patient’s families and must embody the love of Christ in all
interactions with co-workers and patients alike.
● To process patients efficiently and to ensure the fluidity of practice operations by providing office
organizational support.
Tasks and Responsibilities
● Check voicemail
● Prepare for the day’s scheduled patients (labels, assembling paperwork, check insurance, etc.)
● Answer phone calls and schedule patient appointments
● Call patients who are overdue for checkups
● Responsible for patient check-in/out & scheduling next appointments
● Upload medical documents to patient charts
● Collect patient payments & reconcile payments at the close of business each day
● Follow up on pending records requests weekly
● Participate in monthly staff meetings & weekly front office meetings to increase office efficiency
● Interpreting as necessary
● All other tasks as assigned
Qualifications
● Fluency in Spanish is required
● Commitment to the Mission and Vision of LifeSpring Community Health
● Experience with urban culture preferred
● Proficiency with MS Office and Google Docs; ability to quickly learn other computer software
● Strong interpersonal, communication, and organizational skills
● Ability to multi-task and work in a fast-paced environment
● Ability to work as a team and remain task-focused individually
● Ability to work evening and weekend rotations
Inquiries regarding this position may be directed to johanna@lifespringcommunityhealth.org
