Terrace Pediatric Group

Mon, 11/25/2019 - 14:07 -- Claire Lee
Position Name: 
Front Desk Medical Receptionist

Front Desk Medical Receptionist

Terrace Pediatric Group


· Welcomes and greets all patients and visitors, in person or over the phones

· Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette

· Responsible for keeping the reception area clean and organized

· Registers new patients and updates existing patient demographics by collecting patient detailed patient information including personal and financial        information

Collect Co-pays and payments on account

· Verify Patient’s Insurance Eligibility

· Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff

· Responds to patients', prospective patients, and visitor inquiries in a courteous manner

· Daily phone calls to patients for appointment reminders

· Protects patient confidentiality by making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.



Education: High school diploma or graduation equivalency degree (GED). Knowledge of clinical procedures usually obtained from a certificate or Associates degree in a clinical program including anatomy, physiology, phlebotomy, first aid, and medical terminology. Knowledge of office procedures usually obtained from a certificate or Associates degree in a business program including administrative processes and procedures, claims processing, preparing patient charts, and basic computer skills.



Experience: Entry level, previous office administration or receptionist experience or a minimum of one year work experience in a medical office setting.



Telephone etiquette, customer service, basic word and excel programs, time management, multi-tasking, organization, scheduling


Submit resume to: tpg316@ Comcast.net

ATTENTION: Sherese Collins



A dedicated, compassionate community of professionals striving to achieve the highest quality of care and education to our patients and their families.