To apply for this position, please email resumes and cover letters to firstname.lastname@example.org with subject line "Goodlettsville Peds Front Office".
Front Desk / Patient Check-In Desk Coordinator: Full-time and Part-time/Flexible Scheduled positions available. This candidate must have previous experience working in the medical field. A full understanding and knowledge of the importance of the check-in/out role. Position will require excellent customer service skills with an attitude of going-the-extra-mile. The ideal candidate will be compassionate but acknowledge the business requirements of a practice. Skills should include but not limited to:
a. Insurance plan knowledge: verification of benefits, plan specifics, TennCare requirements.
b. Ability to collect money due from patients
c. End of day cash-drawer balancing
d. Understanding of basic CPT Coding requirements: New vs. Established patient
e. Appointment scheduling skills
f. Ability to multitask with high-level details and follow-through.
g. Be the “Face of the Practice”